Coronavirus and the Aftermarket – Business Resources
the following is a list with links to official resources including safety guidelines, resources, and contacts from the association as well as trusted authorities.
*This page is updated frequently, please come back periodically for the latest information.
These are just a few examples of auto care industry companies pivoting to make a difference and help others during this global crisis. Are you a company "doing good" during COVID? Send a summary and a photo to firstname.lastname@example.org to be included here!
Dayco Steps in to Help the Battle Against Coronavirus
Standard Motor Products Donates Snacks to Mount Sinai Queens Hospital Staff
Safelite Donates 400,000 Gloves, Face Masks to Ohio Hospitals
NAPA Auto Parts
Custom Auto Shops Across U.S. Band Together to Make 20,000 Face Shields for Health Care Workers
ASE Extends Technician Certifications Set to Expire for Six Months
Parts Authority CEO Donates Salary for Rest of Year to Assist Employees
Watch the video
DENSO Produces Face Shields for Local Health Care Providers
ON YOUR BEHALF
The Auto Care Association is working tirelessly on the Federal, State and local level to educate officials on how COVID-19 impacts the auto care industry and why our supply chain should be considered “essential” and remain open for business during this pandemic. The following links provide summaries of current federal and state response efforts as well as joint advocacy letters that the Auto Care Association has signed onto with other trade associations impacted by COVID-19. We will continue to update this section with the latest related government guidance and legislation.
- Department of Homeland Security Memorandum on Identification of
Essential Critical Infrastructure Workers During COVID-19
- Enacted COVID-19 Federal Response Laws
- Phase 1: The Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020 (H.R. 6074). Signed into law March 6, 2020. Purpose: Supplemental appropriations bill to fund federal agency COVID-19
relief efforts and testing.
- Phase 2: Families First Coronavirus Response Act (H.R. 6201). Signed into law March 18, 2020.
Purpose: Targeted relief for individuals as a result of the COVID-19 pandemic.
for a summary.
for the Department of Labor’s “Families First Coronavirus Response Act: Employer Leave Requirements” guidelines.
- Listing of State Emergency Status, Executive Orders, and Other Useful Information (courtesy of the Retail Industry Leaders Association)
- Industry Advocacy Letters the Auto Care Association Has Signed Onto:
- Letter to Senate and Senate Small Business Committee Leadership
Asking for Loosening of “Covered Supplier Cost” Definitions for
Distributors and Customers in the PPP
(September 2, 2020)
- Letter to Congressional Leadership
Asking that PPP Loan Forgiveness be Tax-Free as Congress Intended
(August 4, 2020)
- Auto Care Association Pens Letter
Urging USTR to Extend Tariff Exclusions
(June 5, 2020)
- Letter to the Treasury Secretary, the Honorable Steven T. Mnuchin re:
Urging Additional Relief for Businesses
(April 8, 2020)
- Industry Letter Urging States to Adopt DHS Guidance
(April 1, 2020)
- Auto Care Association and AASA
Send Letter to President Trump to Push Efforts to Protect Auto
Industry During COVID-19 Pandemic (March 23, 2020).
- Letter to The President, the Honorable Nancy Pelosi, and the Honorable Mitch McConnell re:
Efforts to Help Businesses Survive the Coronavirus Pandemic
(March 18, 2020)
- Letter to Mr. Bill McBride, Executive Director, National Governors Association re:
All States Need Economic Injury Disaster Loan Declarations
(March 16, 2020)
- Letter to the Honorable Mitch McConnell and the Honorable Charles Schumer re:
H.R. 6201, the Families First Coronavirus Response Act
(March 16, 2020)
- For Manufacturers and Distributors: The
National Association of Manufacturers has resources for manufacturers including business planning as well as health and safety protocols for employees.
- For Retailers: The
National Retail Federation has compiled resources for retailers down to the state level and guidance
for small businesses.
- For Shops:
Operating your shop during COVID.
- In Heavy Duty?
ATA’s COVID Hub
addresses the issue for the trucking industry.
- Are you a small business in need of help? Forbes has a complete list of
small business relief programs .
- For all types of businesses:
- CDC - Updated Guidance for Employers on COVID Vaccination Process: ICYMI: CDC issued additional information for employers in regards to the COVID vaccination process. The links below provide information for you to share directly
with your membership.
Federal Reserve's Main Street Lending Program
to help eligible small and medium-sized for-profit businesses and nonprofit organizations through the COVID-19 pandemic.
Small Business Administration overview of loan options, including the Paycheck Protection Program.
Small Business Administration Lender Match Program,
a dedicated online tool for small businesses and non-profits to be matched with Community Development Financial Institutions (CDFIs), Minority Depository Institutions (MDIs), Certified Development Companies (CDCs), Farm
Credit System lenders, Microlenders, as well as traditional smaller asset size lenders in the Paycheck Protection Program (PPP).
Internal Revenue Service updated FAQs
include changes to how eligible employers treat health care expenses under the COVID-19 Employee Retention Credit.
- OSHA’s COVID-19 webpage
including guidance on safety, health, and enforcement issues.
- OSHA’s general guidance on preparing workplaces for COVID-19.
- CDC’s COVID-19 webpage including reopening information and mitigation strategies.
- Keller and Heckman LLP Powerpoint:
Employer Guidance Under OSHA Denial of Emergency Technical Standards for Covid-19.
- OSHA Powerpoint:
Protecting the Safety and Health of Workers- COVID-19.
Department of Labor issued guidelines and recommendations for preparing workplaces.
- The Senate Committee on Small Business and Entrepreneurship has created
“The Small Business Owner’s Guide to the CARES Act.”
U.S. Chamber of Commerce has provided planning documents and guidance in their toolkit.
- Are you a marketer or communicator looking for best practices? Forrester has made
Responding to Coronavirus: A Playbook for Marketing and
free to access.
- Are your employees working from home? Here are some
work from home resources for employees with telework
- How to Work from Home: Make sure you have what you need to work
(Kim Lyons / The Verge)
- How to Work From Home: A Checklist of the Essentials
- Coronavirus: How to work from home, the right way
(Bryan Lufkin / BBC)
- How to Make Remote Working Work for Employees and Employers (Stephen Tong / Avanade)
- Have you booked a flight and can no longer make the trip? Here is a link to
Every Major Airline's Coronavirus Change and Cancellation
- Hotels have also updated their cancellation policies if you have already booked a room. Coronavirus Hotel Change and Cancellation Policies: What You Need to Know.
MARKET INSIGHTS WITH MIKE
Market Insights with Mike is a new series presented by the Auto Care Association dedicated to analyzing market influencing trends as they happen and their potential effects on your business and the auto care industry. We are keeping a close eye on these statistics and other market trends through our TrendLens™ platform and are interested in hearing how your business is navigating the current state of affairs. You can help by taking this 3-minute survey on the impact. Stay tuned for periodic updates on these topics, and we’ll share best practices and perspectives from our members to keep you informed and to facilitate discussions. Look for results from the survey as well as a host of interactive industry and economic indicators coming soon on TrendLens.
COVID-19 Disrupting Supply Chains for Half of Auto Care Industry; Legal
Considerations for Operations
FREQUENTLY ASKED QUESTIONS
Have a question? Email it to email@example.com and we’ll work to get it answered, respond to you and post it here.
The information set forth in these FAQs is intended to provide a high level summary of the current COVID-19 relief legislation. You should work with your financial and legal advisors to determine eligibility or applicability to your business.
Yes, the Paycheck Protection Program will provide loans to small businesses (fewer than 500 employees) to cover employee wages, rent, and other essential expenses incurred between February 15th and June 30th, 2020. Coronavirus Aid, Relief, and Economic Security Act, PL 116-136 § 1102 (2020). Eight weeks of these expenses may be forgiven. (Coronavirus Aid, Relief, and Economic Security Act, PL 116-136 § 1108(2020). The SBA now also considers the coronavirus a "disaster" for the purposes of qualifying for Economic Injury Disaster Loans. (The Coronavirus Preparedness and Response Supplemental Appropriations Act, PL 116-123, § 2 (2020) ). Applicants will be given a $10,000 advance grant which will not need to be repaid. Please note that applicants cannot use multiple SBA loans to cover the same expenses for the same time period. For more information on these low-interest loans please visit (insert link). In addition, for mid-sized businesses (501-10,000) the Secretary of Treasury is authorized to establish a low interest loan program with an annualized interest rate capped at 2% and principal and interest deferment for at least six months. (The Coronavirus Preparedness and Response Supplemental Appropriations Act, PL 116-123, § 4003 (2020) )
The IRS will provide a tax credit for sick leave that was paid to employees as required by the Families First Coronavirus Response Act. However, there is a cap on the dollar value of that credit. (Coronavirus Aid, Relief, and Economic Security Act, PL 116-136 § 7001 (2020)). The IRS will also provide a tax credit for Family Medical Leave Act leave that is paid as required by the Families First Coronavirus Response Act. There is also a cap on the dollar value of this credit. (Coronavirus Aid, Relief, and Economic Security Act, PL 116-136 § 7003(2020)) Businesses may receive an advance of this tax credit as well. (Coronavirus Aid, Relief, and Economic Security Act, PL 116-136 § 3606 (2020)
The focus of the Coronavirus Aid Relief and Economic Security Act (CARES Act) is on providing loans to small businesses (businesses with 500 or fewer employees). Those loans include the Payroll Protection Program and the Economic Injury Disaster Loans. CARES also provides loan options for mid-sized companies (501-10,000 employees). Here the Secretary of the Treasury is authorized to establish a loan program for these entities with interest rates capped at 2% per annum with the purpose of retaining 90% of its workforce. (Coronavirus Aid, Relief, and Economic Security Act, PL 116-136 § 4003(2020))
The Department of Labor has created guidelines for compliance with the Families First Coronavirus Response Act.
Businesses with fewer than 50 employees can petition the Secretary of Labor for an exemption to the FMLA requirements if they can show that compliance would jeopardize the viability of their business. (Families First Coronavirus Response Act, PL 116-127, § 3102 (2020)). These businesses may also petition the Secretary of Labor for an exemption of sick leave requirements under the Families First Coronavirus Response Act if they can show that compliance would jeopardize the viability of their business (Families First Coronavirus Response Act, PL 116-127, §5111 (2020))
Unemployment insurance coverage was extended to individuals who would not otherwise be eligible. This "Pandemic Unemployment Assistance" will cover self-employed persons, part-time workers and those with limited work histories. (Coronavirus Aid, Relief, and Economic Security Act, PL 116-136 § 2102 (2020)). Through July 31st, these covered persons and traditional unemployment insurance beneficiaries will receive an extra $600 per week in unemployment compensation. (Coronavirus Aid, Relief, and Economic Security Act, PL 116-136 § 2104 (2020)).Up to an additional 13 weeks of unemployment insurance coverage is also covered after an employee has exhausted their regular benefit. (Coronavirus Aid, Relief, and Economic Security Act, PL 116-136 § 2107 (2020)).
Current evidence suggests that SARS-CoV-2 may remain viable for hours to days on surfaces made from a variety of materials. When technicians are working on a customer’s vehicles, they should consider wearing gloves to avoid coming into direct contact with any vehicle surfaces and take the extra step of disinfecting vehicle surfaces with an approved disinfect from the CDC List N. Many of these chemicals might be too harsh for a vehicles interior trim such as bleach, hydrogen peroxide and ammonia. The CDC specifies that isopropyl alcohol can be used but it should be in concentrations of 70% or higher. Using isopropyl alcohol at this level of concentration could cause damage to leather or porous vinyl. You might want to take the extra step of contacting a detailing specialist to make sure that any disinfecting process you implement will not harm a vehicles interior trim. Some common vehicle surfaces that will need to be disinfected: Key/remote, Door handle(s, Liftgate or trunk release handle, Engine start button, Seat adjustment controls (and seat memory buttons), Rearview mirror, Side mirror controls, Whole steering wheel, buttons and tilt/telescope adjustment, Turn signal and wiper stalks, Seat belt buckle (receptacle and tongue), Shifter, Touchscreen, All dashboard controls, Any center console controls, Overhead controls, Grab handles, Armrests, center console latch, Glove box, vents, etc.
Related links: cdc.gov; cars.com; epa.gov; https://www.cars.com/articles/can-you-disinfect-a-car-against-the-coronavirus-419932/, https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2, https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cleaning-disinfection.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fprepare%2Fcleaning-disinfection.html
(1) Companies should look at the OSHA Guidance on Preparing Workplaces for Covid-19 documentation . (2) They can also look at our downloadable poster on the "Operations Resources" tab for a helpful reminder that they can place in their workplace. (3) This article, while written for Heavy Duty has excellent takeaways for shops servicing all classes of motor vehicles.
The auto repair, retail and related businesses including suppliers, distributors and manufacturers have been identified as essential services by the Department of Homeland Security in guidance to the states. Ultimately the states through the Governor’s executive authority will make the final determination on what industries are considered essential service providers.
There is no concern that the essential business status may change. However, states may limit or restrict how essential service providers perform their functions during this pandemic such as limiting full-service operations, requiring curbside pickup, and/or mandating the number of employees and customers allowed inside a facility.
In some states, employers are advised to provide a letter to employees stating their essential status. The letter should include details on the essential business: the name of the employee, a phone number, name of the business, address of the business and a point of contact at the business for verification purposes.
Yes, technicians and other auto repair workers in the repair industry are considered essential, per the guidance from the Department of Homeland Security. However, each state will issue final regulations on what industries and workers are considered essential service providers. Please consult with your supervisor as to your status and/or the Governor’s executive order in your state. You can find your state’s executive order on the state tracker at autocare.org/coronavirus, navigate to the "On Your Behalf" tab and click the state tracker icon.
Employees who repair and maintain vehicles, and the equipment and infrastructure that enables those operations in the supply chain are considered essential service in the guidance to the states from the Department of Homeland Security. However, the Governor’s office will make final determination on what ancillary functions are deemed essential service. Please verify with your state what functions which are not subject to mandatory stay at home orders or other restrictions.
Each state has a department of emergency management or agency that is overseeing the guidance and implementation of executive orders. Please contact your state or the Auto Care staff to help you navigate these government sources to find out if your business is indeed essential.
The Department of Homeland Security guidance designates essential service as those functions critical to facilitating the continuity of operations for essential workforces and other essential travel. However, this is guidance to the states and final determination of essential service status is determined by the Governor. Consult your states executive order and guidance to determine what constitutes essential service.
Each state has different rules and regulations regarding who is classified as essential service providers. Please consult your state Governor’s office executive order to determine.
You can learn if your state has deemed auto repair an essential service by going to the "On Your Behalf" tab and click on the state tracker icon.
Yes, the Cybersecurity and Infrastructure Security Administration which is a division of the Department of Homeland Security has issued recommendations that repair shops and the companies that supply them be deemed essential. However, this is a state by state and even a jurisdiction by jurisdiction decision and CISA findings are only advisory in nature.
These orders are issued under the executive authority of each governor, however, each state has also designated essential businesses that can remain open even during the shelter in place orders. Please see your governor’s website for executive orders and guidance and/or contact the government affairs staff to help.
The state order always supersedes the local, municipal or tribal orders unless the state defers its authority to the local government. In that case you would adhere to the local laws but if the state changes course and issues guidance, then the state order has precedent. In short, state law always takes precedent over local laws unless the state defers to the municipalities.
If your business spans multiple locations or jurisdictions and workers must travel between those sites, you are required to review reach states executive order to determine the central nature of your business and/or other requirements such as: shelter in place, mandatory closings, or other information as determined by the governing authorities executive order. If you have questions, or if you need help, please contact the Auto Care government affairs staff.
The Government Affairs staff is working around the clock with state and local authorities to ensure that executive orders issued by the governors or local municipalities follow the guidelines by the Department of Homeland Security or are amended with language that exempts all businesses in the Auto Care supply chain. We are also monitoring federal legislation and working on Capitol Hill to determine what steps can be taken to protect the industry, member businesses and employees during this unprecedented global health crisis. We have updated resources on our web page (autocare.org/coronavirus), and staff is available to answer any of your inquiries either via email or phone. We are part of industry coalitions and we are hosting member communications to clarify and update relevant information that affects the Auto Care membership.
Initial social distancing guidelines decreased miles driven and traffic, but we still heard from some members that they were seeing traffic to service locations. Sales were down perhaps 20-30% (much more for manufacturers). However, stay at home orders are reducing miles driven dramatically with members starting to see sales decreases 70%.
Between closures of service businesses, stay at home orders, demand for parts and service is coming to a near halt at retailers and accelerating beyond 70% at service locations. Even though our businesses are still considered essential, consumers don't seem to find the need essential at the moment.
This varies company to company, and based on state and local guidance. However, we are seeing more sales and training teams pulled and if they are able, working remotely. Companies are moving to digital platforms for training purposes, and holding regular communications via webinar or conference calls. We have found that even though companies are listed and deemed "essential" they are taking precautions, and enforcing strict social distancing, or no-contact guidance.
U.S. lawmakers and the business community are requesting the administration and CBP to consider deferring duty payments to help preserve cash flow and continue supporting U.S. jobs.
A few members reported their containers from China are on the water and en route to a U.S. port. Capacity in China may slow down a bit due to lack of sub-components. From Europe, members are seeing 1-2 week delays bringing in containers - not massive slow downs, but slower. The bigger issue coming will be availability of parts as more and more plants are partially closed or completely closed.
If you are able to donate medical supplies, we recommend that you contact your state health department. Additionally, contact you local Congressman’s district office for ongoing efforts being done locally and how you can participate safely.
- The President's Coronavirus Guidelines for America are at Coronavirus.gov.
- Visit the Centers for Disease Control and Prevention and the World Health Organization for important guidelines regarding the current status of the virus, recommendations and communications resources.
- Safety and Readiness tips from the American Red Cross.
Is COVID-19 affecting your business? Email firstname.lastname@example.org with your industry segment and story to help us understand the impact and how we might be able to help.
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