ACPN conference – knowledge exchange

Per the guidance of local government authorities, the CDC and World Health Organization , the 2020 ACPN Knowledge Exchange Conference has been cancelled due to growing risk and concern around the coronavirus (COVID-19) pandemic. Based on our assessment of the rapidly changing environment and our concern for the safety and well-being of our members and our staff we have determined that it is inadvisable to conduct the event.

All collected fees will be fully refunded and Auto Care Association will work with the Hyatt Regency Seattle to cancel all hotel reservations booked through the ACPN conference housing link.

Though it’s true that our May 2020 event will no longer take place in the way that we intended, please keep the dates of May 4-6 in your calendar as we explore bringing you a virtual ACPN experience.

For questions, please contact our director, meetings and events, Leah Jones at

Now a Virtual Conference for 2020!

The annual ACPN Knowledge Exchange conference is the largest gathering of content professionals and their vendors and solution partners. 

Attended by most major manufacturers, distributors and parts experts in the automotive content space, the ACPN conference provides a focused and unique opportunity to learn, share best practices, network with peers, and interact with service providers in the content management space. At the ACPN Knowledge Exchange, content managers can learn how to develop more accurate catalogs, gain insights on more efficient production processes and become aware of new technology and techniques, which will ultimately help them and their companies:

  • Sell more products
  • Reduce costs
  • Increase efficiencies

For questions, contact us at

  • 2020 ACPN Knowledge Exchange “Virtual” Conference

    When: May 4-6, 2020
    Location: Online Webinar
    Cost: Free
    Registration Required: Yes

    With the membership and community’s understanding, ACPN is excited to continue to offer the 47th Annual ACPN Knowledge Exchange conference through a live virtual conference experience for 2020. We understand and sympathize how these trying times have placed a strain on organizations as well as our personal lives throughout our industry, country and world.

    It is our time to come together to support each other through this time of need. In this spirit, the ACPN committee and the Auto Care Association is please to provide this live virtual conference at no charge, for members and non-members alike, as well as make available for free the recorded* educational sessions until June 30, 2020.

    *Recorded sessions will be made available for Auto Care Association members yearlong until the 2021 ACPN Knowledge Exchange Conference.


  • The 2020 ACPN Knowledge Exchange “Virtual” Conference is still providing opportunities for companies to promote their company/brands and financially support the ACPN Community.

    Please click the link below to view our sponsorship offerings.


    If you have any questions, or have your own creative ideas for a sponsorship, please contact


  • Registration

    To attend the complimentary 2020 ACPN Knowledge Exchange “Virtual” Conference, please register by clicking the link below. Once you registered, you will be automatically enrolled for all three days of the conference, and will receive a confirmation email with a unique link to join the conference for all three days.


    Stay Engaged With The App!

    Stay connected during the conference, to message attendees, and view the conference agenda, sponsors, and exhibitor directory! Be sure to download the app and check often during conference hours as you could be a lucky winner of our random raffle drawings!

    To access, download the Auto Care Event App, which can be found in both Apple and Google app stores. Once in the event app, search for the 2020 ACPN Knowledge Exchange Conference event.

    The join code for the 2020 ACPN Knowledge Exchange Conference will be provided in a "Know Before You Go" email, which will be sent to all registered attendees.

  • What You Can Expect

    Three half-days of live virtual webinars, consisting of:

    • (2) Keynote Educational Sessions
    • (7) University Educational Breakout Sessions
    • ACPN Content Excellence Awards
    • Virtual Coffee Breaks
    • ACP Graduation
    • Social interaction, networking, and door prizes through the conference app!
    • Announcement of 2021 ACPN Knowledge Exchange Conference location!
    • Exposure and access to Exhibitors/Service Providers in an exhibitor directory for yearlong access.

    Detailed Agenda

  • ACPN Knowledge Exchange Exhibitor Directory

    In lieu of the in-person trade show for 2020, ACPN is providing an *optional online exhibitor directory in order to continue to provide value for exhibiting companies as well to continue to provide quality educational opportunities and resources to the ACPN community.

    *This is an optional item for exhibiting companies and is not required to attend the virtual conference.

    Gain yearlong company exposure through the ACPN Knowledge Exchange Exhibitor Directory, the only exhibitor directory geared towards content professionals in the automotive aftermarket. Showcase your company, products and services to hundreds of people! The exhibitor directory will be published in BOTH the conference app and on the ACPN Knowledge Exchange website, providing yearlong* company exposure to the industry and a resource for the industry to find the services they need. With over 15k+ website visits per year, and conference attendance steadily increasing year over year, rest assured your company will be seen by all.

    *The exhibitor directory will expire 1 week prior to the 2021 ACPN Knowledge Exchange Conference.

    For more information and to purchase this optional product, please check out the directory brochure below.

    Price: $1000

    Eligibility: Auto Care Association Member Companies Only

    Directory Brochure Submission Template

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