iShop Product Suite
Association’s iShop is for information providers, service shops, service
equipment providers, and third party data enrichment services, among
others. iShop is a set of computer
interface standards that allow vehicle service equipment, management software,
and inspection servers to communicate seamlessly in the service shop
environment. iShop makes it easier for technicians to get information needed
for each job, increasing efficiency of service shop jobs and tasks. Using
iShop, technicians are more productive as they can focus on the service task at
hand rather than administrative task of aggregating data and information because
the information is available at their fingertips. iShop provides a single,
open, worldwide standard for the integration and interconnectivity of computer-based
shop equipment utilizing standards-based XML Web service. iShop suite is made
up of the Shop Management Server and the Inspection Server.
Inspection Server (iShop IS)
The iShop Inspection Server (IS) is a web-API used by information providers and repair shops. The IS provides a central
location to share information between information providers, shop owners, and
technicians. Information providers can post information such as service times,
rates, etc. to a common server. Shop owners and technicians can access the
central location to read information from multiple information providers. The
use of the IS simplifies required technical infrastructure in
services shops establishment of one connection for access to multiple information
sources. Similarly, information providers are able to reach broader audiences.
The Inspection Server is based on a subset of the
standard iShop SMS version. The Inspection Server is a lightweight server
option which is focused on a one-way exchange of information.
Shop Management Server (iShop SMS)
The iShop Shop Management Server (SMS) is a standard used to facilitate the exchange of repair
and diagnostic information between shop tools, and frontend POS system. SMS is
used by service shops, service equipment providers, and third party data
enrichment services. Using SMS, shop
equipment and systems from variety of providers are able to share information.
Data, such as information about
the customer, vehicle, equipment, diagnostic results and repair order
information can seamlessly flow from
start to finish of a job. Shops
can use equipment from a variety of providers, using the best equipment for
each job. Equipment providers can integrate with shops avoiding brand loyalty
constraints. The use of SMS reduces shop service time, cost, and errors related
to re-keying data from one device to another resulting in more focused and
For access to iShop IS or SMS visit VIP – autocarevip.com
information, please contact firstname.lastname@example.org.
iShop Interface Diagrams
iShop Technical Implementation Guide
iShop Functional Guide
The Association manages technology products under the guidance of the Technology Standards Committee (TSC). The TSC is comprised of volunteer leaders who provide input and guidance to the association and act as an industry sounding board. The TSC sets the direction and approves changes to the standards managed by the association. Keep up-to-date of TSC initiatives and changes to the standards by joining and reviewing communifire. This is our industry platform to discuss the standards, changes, challenges, and direction.