If data is stored on a computer inside a vehicle, the owner can control who has direct access and control of it. But newer vehicles began wirelessly transmitting data — straight to vehicle manufacturers using a technology called telematics. This could leave manufacturers with complete control over who sees vehicle data and how it's used. Potentially, they could share and sell it to third parties without consumers’ consent or knowledge, costing them time and money.
Members of the auto care industry depend on this crucial data to assist with maintenance and repair. If vehicle manufacturers control consumer vehicle data, they could limit the number of choices consumers have to get their vehicles repaired and give manufacturer-authorized facilities an unfair advantage over the aftermarket.
The Auto Care Association believes drivers should demand the right to transparency around the data collected from their vehicles, including what was collected, how it was used and with whom it was shared, among other rights. With vehicle data, drivers unwittingly generate new revenue streams for vehicle manufacturers every time they get behind the wheel. They have a right to control it. Read the full Driver Bill of Rights at YourCarYourData.org and become an industry champion.
The ability to directly access data from a vehicle is at risk. It will take the united front of the Auto Care industry to ensure that consumers can continue to choose who maintains and repairs their vehicle. We all need to get involved – Educate and engage your organization by leveraging the tools within these toolkits.
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