Coronavirus and the aftermarket – business resources

The following is a list with links to official resources including safety guidelines, resources, and contacts from the association as well as trusted authorities.

*This page is updated frequently, please come back periodically for the latest information.

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  • AFTERMARKET HEROES

    These are just a few examples of auto care industry companies pivoting to make a difference and help others during this global crisis. Are you a company "doing good" during COVID? Send a summary and a photo to communications@autocare.org to be included here!


    Dayco Steps in to Help the Battle Against Coronavirus

    Dayco, a leading engine products and drive systems supplier for the automotive, industrial and aftermarket industries, has taken the opportunity to put its manufacturing resources into helping those suffering from the COVID-19 pandemic, by producing a vital component in the conversion of a readily available snorkeling mask, into a life-saving ventilator.

    Read more


    Standard Motor Products Donates Snacks to Mount Sinai Queens Hospital Staff

    Standard Motor Products, Inc. (SMP) has expressed its support and gratitude to healthcare workers for the work they are doing to combat COVID-19 in SMP’s local Long Island City neighborhood. In support of these heroic efforts, SMP has donated $1,000 of healthy snacks during the month of April. SMP was able to set up weekly deliveries to Mount Sinai Queens Hospital to help them stock their café. This donation allowed the hospital to extend the afternoon hours of their free café, which is open to all Mount Sinai Queens staff.

    Read more


    Safelite Donates 400,000 Gloves, Face Masks to Ohio Hospitals

    Knowing the critical need for medical supplies for frontline workers amid COVID-19, on Thursday, April 16, Safelite donated medical supplies to two local Columbus, Ohio, hospitals: Nationwide Children’s and OhioHealth. Each hospital received 200,000 latex gloves and 1,000 N95 face masks.

    Read more


    Sensata Technologies

    Sensata teams across the world have rallied together to support orders from customers for brushless DC motors, voice coil actuators and pressure sensors for ventilator applications at a rate of eight to 10 times what the company would normally produce in a year.

    Read more


    NAPA Auto Parts

    Unforeseen circumstances have adjusted the current way of life across the United States. Rising to the challenge, aftermarket heroes from the auto care industry are bravely leading the charge to assist those who may need it the most. The NAPA Auto Parts San Antonio Team is "Making sure we keep America running!"

    Read more


    Custom Auto Shops Across U.S. Band Together to Make 20,000 Face Shields for Health Care Workers

    As health care workers across the United States put their lives at risk to battle the Coronavirus, an unlikely industry has stepped up to help them get the protective gear they need: custom auto shops. Nurses, doctors and other health care workers face an extreme shortage of personal protective equipment, and they are being told to ration face masks or even reuse them. Shops in California, Nebraska and Alaska are making the face shields and delivering hundreds to local hospitals.

    Read more


    ASE Extends Technician Certifications Set to Expire for Six Months

    On March 30, ASE announced that it has automatically extended any ASE certifications set to expire on June 30, 2020 to Dec. 31, 2020. "At a time like this, a professional credential is even more important," the statement read.

    Read more


    Parts Authority CEO Donates Salary for Rest of Year to Assist Employees

    Parts Authority President and CEO Randy Buller is "putting his money where his mouth is" and has donated his salary for the rest of this year "to help the Parts Authority family endure during these difficult times." Parts Authority is also establishing a fund that would allow other senior management and team members within the company to contribute to the extent that they are willing and able. "This is the least that we can do," said Buller.

    Watch the video


    DENSO Produces Face Shields for Local Health Care Providers

    To protect front-line workers in the fight against COVID-19, DENSO's Maryville, Tenn., location is ramping up to make face shields for local health care providers. Recently, DENSO delivered an initial batch of prototypes to the amazing staff at Blount Memorial Hospital.

    Read more

  • MARKET INSIGHTS WITH MIKE

    Market Insights with Mike is a new series presented by the Auto Care Association dedicated to analyzing market influencing trends as they happen and their potential effects on your business and the auto care industry. We are keeping a close eye on these statistics and other market trends through our TrendLens™ platform and are interested in hearing how your business is navigating the current state of affairs. You can help by taking this 3-minute survey on the impact. Stay tuned for periodic updates on these topics, and we’ll share best practices and perspectives from our members to keep you informed and to facilitate discussions. Look for results from the survey as well as a host of interactive industry and economic indicators coming soon on TrendLens.

    Positioning for Advocacy in a Changing Environment

    View full article

    New Industry Indicators Suggest Trend Toward Stability

    View full article

    “Finishing the Fight” Amidst Continued Uncertainty of COVID

    View full article

    Aftermarket Trends in China Amidst COVID-19

    View full article

    Signs of Another Challenging Spell for the Auto Care Industry and Economy at Large

    View full article

    COVID-19 Disrupting Supply Chains for Half of Auto Care Industry; Legal Considerations for Operations

    View full article

    Updated Macroeconomic and Impact Trends

    View full article

    Pandemic Impact and Outlook on the Auto Care Industry

    View full article

    Recent Trends in Vehicle Miles Driven During COVID-19

    View full article

  • ON YOUR BEHALF

    The Auto Care Association is working tirelessly on the Federal, State and local level to educate officials on how COVID-19 impacts the auto care industry and why our supply chain should be considered “essential” and remain open for business during this pandemic. The following links provide summaries of current federal and state response efforts as well as joint advocacy letters that the Auto Care Association has signed onto with other trade associations impacted by COVID-19. We will continue to update this section with the latest related government guidance and legislation.

  • The Auto Care Association is offering a series of webinars to cover the latest COVID-19 information to the industry. Upcoming webinars will be posted here and shared with members via e-alerts as soon as they are announced.

    PAST WEBINARS AVAILABLE IN THE DIGITAL HUB

    Coffee and Conversation 4: Ocean Shipping Challenges at West Coast Ports

    Watch

    ­­Coffee and Conversation 3: Business Safety, Protection and Compliance During COVID

    Watch

    Coffee and Conversation 2: Consumers Transforming Aftermarket e-Commerce

    Watch

    Coffee and Conversation 1: Manufacturing Shutdowns in Mexico

    Watch

    ­­Seizing a "Right to Win" in the New Competitive Landscape

    Watch

    ­­Lasting Impacts on Traditional and eCommerce Channels Due to COVID-19

    Watch

    How to Effectively Engage Your Elected Officials

    Watch

    Emerging Opportunities in an Accelerated Period of Disruption

    Watch

    Impact of COVID-19 on the Heavy Duty Marketplace

    Watch

    Impact of COVID-19 on China’s Automotive Industry and Global Supply Chain

    Watch

    COVID-19: Industry Data Resources and Implications

    Watch

    Guide to COVID-19 Loans for Small Businesses

    Watch

    Understanding COVID-19 Employee Leave Requirements And Unemployment Expansion

    Watch

    Virtual Town Hall: COVID-19 and the Auto Care Industry as an “Essential Service"

    Watch


  • OPERATIONS RESOURCES

    Business Travel:

    Industry Perspectives:

  • FREQUENTLY ASKED QUESTIONS

    Have a question? Email it to communications@autocare.org and we’ll work to get it answered, respond to you and post it here.


    The information set forth in these FAQs is intended to provide a high level summary of the current COVID-19 relief legislation. You should work with your finanicial and legal advisors to determine eligibility or applicability to your business.

    + Is there government assistance to pay wages for employees?
    + Will the government reimburse for leave paid to employees?
    + What loans are available to help support businesses during this crisis?
    + Where can I locate a summary of the new leave requirements mandated by federal COVID-19 legislation?
    + What flexibilities do businesses with fewer than 50 persons have with respect to the Family Medical Leave Act and sick leave provisions?
    + What unemployment insurance benefits have been extended during this COVID-19 pandemic?
    + What extra steps should technicians take when entering a customer's vehicle to ensure their safety?
    + How can we ensure the health of our employees in production, warehouse, shops?
    + Have auto repair shops, distributors, and manufacturers been deemed "essential businesses" that are allowed to continue to operate?
    + Is there a concern that our "essential business" status may change?
    + Do my employees need to carry a letter with them stating that they are an employee at an essential business? Where can I get a sample letter?
    + Are technicians considered essential workers?
    + Are corporate offices of these operations considered essential?
    + What do I do if the governors executive order is vague but seems to indicate auto repair and related services are essential and it doesn’t specifically say that, but we are shut down?
    + Does "essential service" include cosmetic auto repair?
    + Do we have to register as an essential business with our state?
    + Where can I learn if my state has deemed auto repair an "essential business"?
    + Has the federal government declaired auto repair an "essential business"?
    + Does a shelter in place order mean I have to shut down?
    + What if my business is closed due by a municipal, tribal or executive order, and then the state issues an executive order from the governor?
    + How do I operate if my business spans multiple states and workers have to travel between locations?
    + What is Auto Care doing to represent the interest of member businesses before the government agencies issuing these orders?
    + Do we know how COVID-19 is impacting our supply chain? Bow with respect to imported and domestic parts?
    + With major accounts idle, how is that impacting demand for parts and service?
    + Have field sales and training teams been pulled or are they contiuing to support shops using social distancing?
    + Are there any updates on the request to suspend tariffs at this time?
    + What is the status of product arriving from Europe and Asia?
    + Who should members contact if they want to help state/local public health efforts through donations or deliveries?
  • FEEDBACK

    Is COVID-19 affecting your business? Email communications@autocare.org with your industry segment and story to help us understand the impact and how we might be able to help.

    Have a helpful resource to share with the industry? Share it with us using the same email as above and we’ll add it to this page. Examples of resources:

    • Links to authoritative content
    • Images or infographics
    • Videos or webinars

Feedback

Is COVID-19 affecting your business? Email communications@autocare.org with your industry segment and story to help us understand the impact and how we might be able to help.

Have a helpful resource to share with the industry? Share it with us using the same email as above and we’ll add it to this page. Examples of resources:

  • Links to authoritative content
  • Images or infographics
  • Videos or webinars
FREQUENTLY ASKED QUESTIONS

Have a question? Email it to communications@autocare.org and we’ll work to get it answered, respond to you and post it here.


The information set forth in these FAQs is intended to provide a high level summary of the current COVID-19 relief legislation. You should work with your finanicial and legal advisors to determine eligibility or applicability to your business.

+ Is there government assistance to pay wages for employees?
+ Will the government reimburse for leave paid to employees?
+ What loans are available to help support businesses during this crisis?
+ Where can I locate a summary of the new leave requirements mandated by federal COVID-19 legislation?
+ What flexibilities do businesses with fewer than 50 persons have with respect to the Family Medical Leave Act and sick leave provisions?
+ What unemployment insurance benefits have been extended during this COVID-19 pandemic?
+ What extra steps should technicians take when entering a customer's vehicle to ensure their safety?
+ How can we ensure the health of our employees in production, warehouse, shops?
+ Have auto repair shops, distributors, and manufacturers been deemed "essential businesses" that are allowed to continue to operate?
+ Is there a concern that our "essential business" status may change?
+ Do my employees need to carry a letter with them stating that they are an employee at an essential business? Where can I get a sample letter?
+ Are technicians considered essential workers?
+ Are corporate offices of these operations considered essential?
+ What do I do if the governors executive order is vague but seems to indicate auto repair and related services are essential and it doesn’t specifically say that, but we are shut down?
+ Does "essential service" include cosmetic auto repair?
+ Do we have to register as an essential business with our state?
+ Where can I learn if my state has deemed auto repair an "essential business"?
+ Has the federal government declaired auto repair an "essential business"?
+ Does a shelter in place order mean I have to shut down?
+ What if my business is closed due by a municipal, tribal or executive order, and then the state issues an executive order from the governor?
+ How do I operate if my business spans multiple states and workers have to travel between locations?
+ What is Auto Care doing to represent the interest of member businesses before the government agencies issuing these orders?
+ Do we know how COVID-19 is impacting our supply chain? Bow with respect to imported and domestic parts?
+ With major accounts idle, how is that impacting demand for parts and service?
+ Have field sales and training teams been pulled or are they contiuing to support shops using social distancing?
+ Are there any updates on the request to suspend tariffs at this time?
+ What is the status of product arriving from Europe and Asia?
+ Who should members contact if they want to help state/local public health efforts through donations or deliveries?
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