[Breakout Sessions Round II] Growing Your Culture

A great culture is key to the success of any team - and every individual on that team plays a role! Whether you're the owner of a large, multi-location organization or the newest team member at a smaller business, you're an important part of what makes your company a great place to work, which in turn makes it a great choice for your customers. This session will help you build, maintain, and grow an awesome culture in your organization, whatever the size.

Following this session, learners will be able to:

• Understand and name the elements that set their team and company's culture apart
• Identify the "wow factor" elements that drive customer loyalty and create raving fans
• Identify common pitfalls that damage culture and reputation, especially those that come into play when teams grow and companies scale
• Develop a plan to avoid those pitfalls and strengthen their team's culture

Speakers

Lisa Coyle